Attributions :

• Coordinate the implementation of regulatory decisions on the telecommunications markets
  
• Coordinate the development of specifications and the granting of authorizations for the telecommunications sector
  
• To investigate all requests or procedures for authorization for the exercise of activities in the telecommunications sector
  
• Instruct the files for issuing approvals to installers
  

Attributions :

• Coordinate, supervise and regulate the postal market,
  
• Analyze the authorization request files of the actors of the postal sector,
  
• Promote the development of competition on the postal market,
  
• Establish and manage the postal market observatory,
  
• Monitor the implementation of the universal postal service
  

Attributions :

• Coordinate the implementation of regulatory decisions on the protection of personal data,
  
• Coordinate the granting of authorizations and compliance with personal data protection regulations,
  
• Promoting the protection of personal data,
  
• Raise public awareness in the field of personal data protection.
  

Attributions :

• Ensure rapid and efficient coordination in the event of an IT security incident ;
  
• Develop tools and means to raise user awareness in order to promote the culture of cybersecurity
  
• Contribute to the security of critical infrastructure information systems ;
  
• Issuing information systems security visas ;
  
• Manage information systems security standards and standards ;
  
• Ensure national and international cooperation in cybersecurity.
  

Attributions :

• Ensure the implementation of security control mechanisms for digital networks and systems
  
• Ensure the implementation of the certification and authentication of dematerialized services
  
• Design and define cybersecurity and internet governance mechanisms
  

Attributions :

• Put in place the measures to guarantee the rights of consumers in the event of disputes ;
  
• To investigate the files of settlement of disputes and disputes ;
  
• Respond to requests, complaints or questions from users ;
  
• Provide a response to lift alerts ;
  
• Develop detailed reports on complaints and alerts received;
  
• Manage the universal directory and its related products;
• Establish and manage call center services for users
  
• Create and manage a documentation and information center on the activities of the sectors regulated by the ARTCI ;
• Management of the activities of the Permanent Framework of Exchanges (PFE).

Attributions :

• Identify and define the development axes of the telecommunications sector
  
• Ensuring the relevance of market analyses of telecommunications services
  
• Coordinate the production and analysis of economic and statistical data in the telecommunications sector
  
• Ensure standardization activities
  

Attributions :

• Define, implement, evolve the reliability and security of ARTCI information systems in line with functional needs and strategic objectives
  
• Develop and implement a master plan for digital transformation within ARTCI ;
  
• Design and manage information systems to increase the productivity and efficiency of the ARTCI;
  
• Supervise the design, implementation and operational maintenance (quality, safety, reliability, costs, deadlines) of ARTCI’s information and telecommunications systems;
  
• Operate and manage infrastructures and databases
  
• Supervise and manage the projects of digitalization and urbanization of information systems, in coherence with the existing and the evolution of strategies, professions and processes of ARTCI.
  

Attributions :

• Design and implement internal and external communication,
  
• Managing the Authority’s public relations,
  
• Ensure the organization of events,
  
• Coordinate sponsorship and sponsorship activities,
  
• Ensure the international communication of ARTCI,
  
• Support all directorates in their communication activities,
  
• Ensure the production of communication tools (newsletter, website, activity report, …)
  
• Manage the ARTCl website,
  
• Ensure the management of the documentation.
  

Attributions :

• Managing human resources
  
• Ensure the administrative management of personnel and payroll,
  
• Develop and implement the human resources development and talent retention policy through Predictive Job and Career Management (GPEC)
  

• Help the General Management of ARTCI to define and deploy a CSR strategy in all areas of the company;
  
• Design and implement a corporate social responsibility strategy aligned with ARTCI’s regulatory missions, integrating objectives in particular, in terms of business ethics, promotion of Good Governance, diversity, and respect for human rights in its regulatory activities ;
  
• Ensure that ARTCI’s activities comply with norms, standards, labels, local laws and globally accepted sustainability practices ;
  
• Animate CSR committees and implement best practices in terms of societal acceptability wherever ARTCI is deployed;
  
• Follow up on the implementation of the directives resulting from the strategic axes and prepare regular reports on the CSR performance of ARTCI;
  
• Sensitize employees on sustainability issues at each workplace;
  
• To bring out a CSR culture of impact integrating into the concerns not only the objectives of economic profitability, but above all the environmental, social and societal impact in all its regulatory activities.
  

Attributions :

The Purchasing and Procurement Unit is responsible for the quality and regularity of ARTCI’s procurement and execution operations. She is responsible for permanently ensuring strict compliance with legal and regulatory provisions, as well as compliance with the procedures applicable to the ordering of services, the purchase of goods and the acquisition of equipment for ARTCI.

Attributions :

• Coordinate the production of accounting and financial statements
  
• Manage cash flow
  
• Ensure invoicing and collection
  

Attributions :

La Direction de I’Audit Interne a pour mission d’évaluer le niveau de maîtrise des opérations, protéger la valeur de l’ARTCI et augmenter sa performance opérationnelle collective en veillant à l’éthique, la bonne gouvernance et la qualité. Pour garantir son indispensable indépendance, la Direction de l’Audit Interne a des liens fonctionnels avec le Conseil de Régulation de l’ARTCI.